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Shipping policy

At Aboroo, we strive to provide our Australian customers with a smooth, dependable, and worry-free shopping experience. That’s why every order shipped within Australia comes with free standard delivery, with no minimum purchase required.

Shipping Coverage

This policy applies to all deliveries with destinations inside Australia.

Estimated Delivery Times

When placing an order with us, here’s the general timeline you can expect:

  • Order Cut-off: Orders submitted before 5:00 PM (GMT+10) are processed on the same business day. Orders placed later will be handled the following working day.

  • Processing Period: 1–2 business days (Monday through Friday) are required to prepare and dispatch your order.

  • Transit Duration: 6–8 business days (Monday through Friday).

  • Total Estimated Delivery Window: Typically 7–10 business days from the time you confirm your purchase.

Our Shipping Partners

To ensure reliable and timely service, we collaborate with established Australian carriers, including:

  • Australia Post

  • StarTrack

  • CouriersPlease

  • Toll

Shipping Costs

Standard shipping is free on all orders across Australia. No hidden fees or handling charges.

Delivery Concerns

If you experience any problems such as unexpected delays, a lost shipment, or damage to your parcel, please reach out to our customer service team immediately. We’ll work with the courier to resolve the matter as quickly as possible.

Order Tracking

Once your package has been dispatched, you’ll receive an email confirmation with your tracking details. This allows you to check the delivery status of your order at any time via our Order Tracking page.

Need Help?

Visit our FAQs page or contact our support team if you have any questions.

Company Information

Store name: Aboroo (part of Mondeaux)
Address: Torenlaan 5B, Bussum, 1402 AT, The Netherlands
Company registration number: 96593849
VAT-ID: NL867675688B01

Email:
info@aboroo.com
Phone number: +31619253392

Our customer service team is available at the following times (GMT+10):

Monday to Friday: 8:00 AM – 6:00 PM
Saturday and Sunday: 11:00 AM – 5:00 PM

We aim to respond within 1 business day!